Frequently Asked Questions

We try to answer some of the usual questions about us, our courses and the Emergency Medical Responder (EMR) Courses


Pulse Point Canada is one of the leading Training Partners of the Canadian Red Cross. What this means is that The Canadian Red Cross has entrusted our business to represent their organization by delivering First Aid and Professional Responder programs.

All of our instructors are active or former first responders. Every one of them has successfully completed the Canadian Red Cross’s comprehensive Instructor Development Program, which is designed to prepare them to support dynamic, learner-centered environments. Our Instructors are assessed and certified by an Instructor Trainer at a Canadian Red Cross Instructor Development Centre to ensure they meet and deliver the Program Standards set out by the Canadian Red Cross, our lead instructor is a Teaching Experience Supervisor with the Canadian Red Cross and ensures that Pulse Point Canada Instructors are exceptional and adhere to our core values

We understand that you put in the effort to pass the course, so we endeavor to get you your certificate within 24hrs. You will receive your Red Cross certificate directly from the Red Cross by email.

All of our first aid and CPR courses include certification from the Canadian Red Cross. They meet Canadian Occupational Safety and Health regulations, Ontario’s Workplace Safety and Insurance Board requirements, and are recognized by employers, schools, and safety councils throughout Canada.

All Canadian Red Cross certificates are valid for three years, after which you’ll need to take a recertification course. BLS is valid for one year. You should also note that some employers require you to retrain every year.

Yes, please note though that The Canadian Red Cross minimum prerequisites are clear. You must have a valid certificate in order to recertify. If your certificate is not current (has already expired) it is no longer valid and you will need to take a full course again, you will not be able to recertify.

We are very flexible with teaching classes at your location or hosting the course at our location in Scarborough. We provide all training equipment and supplies for students to learn and practice their skills.

Each course must meet a minimum requirement of 6:1 Students to Instructor ratio and the maximum of 18:1 (First Aid) or 12:1 (Professional Responder) Students to Instructor ratio must be observed when more students are registered for a course.

FR/EMR Questions

We recognize that some people have a challenge getting time off work and they may need to take the course on weekends. We do not offer weekend only courses, but we can make recommendations of training partners who will provide you with quality instruction from trusted instructors just like ours.

There are several benefits of taking our 9 consecutive days EMR class:

  • Students often struggle with retention. During the 4 weeks spanning a weekend only course, they have to fulfill their other responsibilities and commitments while also doing EMR on the weekends. This makes it challenging for knowledge accumulation. We believe it to be better running the 9 day course as it makes a world-of difference in terms of skill development and knowledge retention.

  • Also, 9 days in class vs 8 days in class provides additional time for hands-on scenario practice.​

We recognize this is a grueling schedule, but there are several benefits to this.

  • At this level of training decisions could be the difference between life and death, we push you beyond your limits to gain confidence and proven competence so that you can remain calm under pressure and through fatigue.

  • 8 Consecutive days means you take less time off work as you don’t have to take 8 weekdays off from your current employment, its only 5 days.

  • 8 Days of consecutive repetition and building on skills and knowledge will significantly improve knowledge retention, which means there is additional time for hands-on scenario practice, and we definitely make good use of that time.


Our course schedule is posted at least 6 months in advance, please follow the link below to visit the Schedule / Enroll Page to view the schedule.

Unfortunately no. The Canadian Red Cross minimum prerequisites are clear. You must have a valid certificate in order to recertify. If your certificate is not current (has already expired) it is no longer valid and you will need to take the full course again.